Systems Administrator

Job Summary

The Systems Administrator will support the client’s computer systems, network environment, service accounts, and provide help desk support.

Primary Responsibilities/Duties:

Maintain network systems, installing new hardware and modifying existing hardware, and related network software and applications
Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications.
Support, troubleshoot, and provide resolution for application, hardware, and communication problems.
Ensure the security and integrity of all systems and data, and respond to outages and other issues.
Install and maintain peripheral devices including printers, hubs, routers, and other equipment
Ensure the proper day-to-day operation of internal technology applications and equipment.
Troubleshoot software and hardware issues on laptops, desktops, tablets, smartphones, servers, and/or

network equipment.

Perform updates, repairs, upgrades, backups, and other maintenance tasks.
Coordinate with leadership to plan, design, and schedule the release of all software, hardware, or operating system updates.
Support IT service accounts such as internet, telecom, cellular, satellite, and other services
May perform other duties as required

Required Education and Experience:

BS with 4+ years of experience in computer science or relevant experience
Excellent analytical and problem-solving skills
Excellent communication and relationship building skills
Good organizational skills and attention to detail
Proficient in system administration and networking in multiple platforms
Prior help desk support experience

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Ability to lift 15 pounds at times
May be required to work unpredictable hours in emergencies and oncall hours
Some travel required

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Senior Audio/Visual Technician

We are looking for a Senior Audio/Visual Technician to do product installation, set-up, and configuration of custom smart home technology systems and electronics for our residential clients. MiHome Systems specializes in residential smart home creation and installation in the areas of audio & video, lighting, shades, climate, surveillance, and networking. Are you looking for a position in a growing company with potential for career growth? A place where learning is valued and encouraged? Do you want to work for a company where work/life balance is just as important as achieving company goals? If your work ethic is as strong as ours we want to talk to you!

Here are some of the Job Responsibilities:

Product installation, set-up, and configuration
Equipment Rack Fabrication
Install audio, video, control systems, video conferencing equipment
Troubleshoot and resolve technical issues
Document daily activities for project progress, follow-up, and billing
Guide clients though system operation
Maintain a positive relationship with clients & co-workers through effective verbal/written communication
Service and maintain control systems

The person who will succeed in this job will have:

Crestron Home experience
Prior product installation, set-up, and configuration experience
Strong work ethic and positive attitude
Excellent customer service and drive to exceed the expectations and needs of our clients
Passion about smart home technology and have the willingness to continue education and certifications as necessary

Additional Details

Use hand and power tools in a safe and efficient manner
Lift up to 75 lbs
May be required to walk/sit/stand/crawl/kneel for extended periods
Valid drivers license and clean driving record
Training provided
Most of the travel is in West Michigan, with possible travel to other states.

Benefits

Health Insurance
Competitive Wage
Retirement Contribution
Vacation/Holiday pay
Product discounts
Tool Allowance

Job Responsibilities

Read and interpret electronic schematics and architectural blueprints
Equipment Rack Fabrication
Pull and terminate a variety of cables
Install audio, video, control systems, video conferencing equipment, etc
Troubleshoot and resolve technical issues
Document daily activities for project progress, follow-up, and billing
Guide clients though system operation
Maintain a positive relationship with clients & co-workers through effective verbal/written communication
Service and maintain control systems

Skills and Qualifications

Strong work ethic and positive attitude
Excellent customer service and drive to exceed the expectations and needs of our clients
Passionate about smart home technology and have the willingness to continue education and certifications as necessary
We will train you, but any previous training you have in cable/terminations, video switching/routing, control systems, audio, computers (servers, networking, routers, switches) is a plus
Use hand and power tools in a safe and efficient manner
Lift up to 75 lbs
May be required to walk/sit/stand/crawl/kneel for extended periods
Valid drivers license and clean driving record

Additional Details

A comprehensive background/credit check will be performed on all qualified applicants
Some travel required
Training provided
Salary: $14.00 to $19.00 per hour based on experience/qualifications
Tool Allowance
Product discounts

We have a new site on the horizon.

Systems Administrator

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Senior Audio/Visual Technician

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Entry Level Audio/Visual Technician

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