Systems Administrator 

Job Summary

The Systems Administrator will support the client’s computer systems, network environment, service accounts, and provide help desk support.

Primary Responsibilities/Duties: 

• Maintain network systems, installing new hardware and modifying existing hardware, and related network software and applications
• Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications.
• Support, troubleshoot, and provide resolution for application, hardware, and communication problems. 
• Ensure the security and integrity of all systems and data, and respond to outages and other issues.
• Install and maintain peripheral devices including printers, hubs, routers, and other equipment
• Ensure the proper day-to-day operation of internal technology applications and equipment.
• Troubleshoot software and hardware issues on laptops, desktops, tablets, smartphones, servers, and/or

network equipment. 

• Perform updates, repairs, upgrades, backups, and other maintenance tasks.
• Coordinate with leadership to plan, design, and schedule the release of all software, hardware, or operating system updates.
• Support IT service accounts such as internet, telecom, cellular, satellite, and other services
• May perform other duties as required

Required Education and Experience:

• BS with 4+ years of experience in computer science or relevant experience
• Excellent analytical and problem-solving skills 
• Excellent communication and relationship building skills
• Good organizational skills and attention to detail
• Proficient in system administration and networking in multiple platforms
• Prior help desk support experience

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Ability to lift 15 pounds at times
• May be required to work unpredictable hours in emergencies and oncall hours
• Some travel required