Systems Administrator 

Job Summary

The Systems Administrator will support the client’s computer systems, network environment, service accounts, and provide help desk support.

Primary Responsibilities/Duties: 

  • Maintain network systems, installing new hardware and modifying existing hardware, and related network software and applications
  • Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications.
  • Support, troubleshoot, and provide resolution for application, hardware, and communication problems. 
  • Ensure the security and integrity of all systems and data, and respond to outages and other issues.
  • Install and maintain peripheral devices including printers, hubs, routers, and other equipment
  • Ensure the proper day-to-day operation of internal technology applications and equipment.
  • Troubleshoot software and hardware issues on laptops, desktops, tablets, smartphones, servers, and/or

network equipment. 

  • Perform updates, repairs, upgrades, backups, and other maintenance tasks.
  • Coordinate with leadership to plan, design, and schedule the release of all software, hardware, or operating system updates.
  • Support IT service accounts such as internet, telecom, cellular, satellite, and other services
  • May perform other duties as required

Required Education and Experience:

  • BS with 4+ years of experience in computer science or relevant experience
  • Excellent analytical and problem-solving skills 
  • Excellent communication and relationship building skills
  • Good organizational skills and attention to detail
  • Proficient in system administration and networking in multiple platforms
  • Prior help desk support experience

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer
  • Ability to lift 15 pounds at times
  • May be required to work unpredictable hours in emergencies and oncall hours
  • Some travel required

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